PRODUCTS & SERVICES

Products & Services

DISCOVER OUR PRODUCTS

  1. How should I use Clarins products?

    Every Clarins product is designed with a specific application method to help you get the best results.

    You’ll find detailed tips and techniques directly on each product page at Clarins.ro.

    For step-by-step demonstrations, explore our Beauty School — a dedicated space filled with inspiring tutorials on skincare, makeup, and expert techniques to help you enhance your natural glow.

  2. What are the key active ingredients in Clarins products?

    Clarins products are formulated with a unique blend of natural active ingredients and high-performance components, carefully selected for their effectiveness and skin affinity.

    You can explore the key plant-based ingredients used in each formula — along with their benefits and associated product ranges — directly on our website.

    To view the full composition of any product, simply visit its product page where you will find the complete INCI list in the "Ingredients" section.

PRODUCT INFORMATION & CONCERNS

  1. Where can I learn more about your products?

    Whether you're curious about skincare, makeup, or ingredients — Clarins is here to help.

    You’ll find answers to your most frequently asked questions in our Beauty FAQ, along with expert tips and advice to help you care for yourself and your loved ones.

    From product benefits to application techniques, we’re here to guide you every step of the way.
  2. Are Clarins products safe to use during pregnancy?

    Yes — Clarins products are safe to use during pregnancy. All of our formulas are developed with carefully selected ingredients and are designed to act only at the skin level.

    Our teams pay close attention to concentration levels and rigorously assess product safety to ensure optimal skin tolerance — including for expectant mothers.

    That said, if you have specific concerns or medical conditions, we always recommend consulting your doctor before starting any new skincare routine.

    Many of our clients trust Clarins to care for their skin during pregnancy. We also offer a dedicated selection of products specially suited for this time — discover them here.
  3. Does Clarins test on animals?

    Clarins does not test on animals — and has been committed to developing beauty responsibly for decades.

    Our Research teams use the latest non-animal testing methods and alternative approaches to guarantee the safety, quality, and effectiveness of our products.

    However, in a few countries where Clarins is sold, local regulations may still require animal testing for imported cosmetics. In these cases, the tests are conducted by local authorities, not by Clarins.

    We remain committed to supporting the development and acceptance of alternative testing methods worldwide.
  4. I have an issue with one of my products — what should I do?

    We’re sorry to hear that you’re not fully satisfied — and we take product concerns very seriously.

    For assistance, please contact our Customer Care team via our contact form.

    Our team will be happy to support you and find a solution as quickly as possible.

SAMPLES

  1. Can I receive product samples?

    At the moment, we’re unable to send samples by post on request.

    However, you can still explore our products in two easy ways:
    • In store: Visit one of our authorised retailers — such as pharmacies and department stores.
    • Online: When you place an order on Clarins.ro, you can choose 3 complimentary samples from a curated selection — subject to availability.
  2. I'm organising an event — is it possible to request samples or Clarins goodies?

    Thank you for thinking of Clarins for your event.

    Unfortunately, we are unable to fulfil requests for samples, prizes, or promotional items. These are exclusively reserved for our official Clarins boutiques, stands, and authorised retail partners.

    We appreciate your understanding and wish you great success with your event.

CAREER

  1. I’m interested in working at Clarins — where can I find job or internship opportunities?

    Clarins Group offers a dedicated recruitment platform where you can explore career and internship opportunities — both in France and internationally.

    There, you can:
    • Create your personal candidate profile
    • Submit your CV
    • Browse and apply for available positions

    We look forward to hearing from you!

    Click here to access our Careers site.

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